Dorie Wallace
Championing Operational Excellence to Drive Strategic Outcomes
Expertise in Customer Experience, Product Management, and Scalable Growth
Practical Advice to Empower Individuals and Transform Organizations
Areas of Expertise
01
Operational Excellence
Continuous Optimization and Frictionless Experiences
02
Customer Success
Retention, Adoption, and Customer Outcomes
03
Strategic Leadership
Data-Driven Planning, Alignment, and High-Impact Initiatives
04
Communications
Empathetic, Persuasive, Adaptive Communication
05
Customer Experience
Customer Satisfaction and Loyalty
06
Team Leadership
Employee Engagement and Talent Development
My Latest Blogs
-
Customer Feedback-Step 3: Sustaining Engagement and Driving Results
-
Customer Feedback-Step 2: Get it Right: Successfully Launching Your Idea Portal
-
Customer Feedback-Step 1: Kickstart Your Customer Feedback Journey
-
Get Closer to the Customer with Customer Stories
-
Everything I Needed to Know About Strategy I Learned From Sudoku